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Software Engineer - Scripting/DevOps/Automation - Digital Systems Team

Company: M&T Bank
Location: Buffalo
Posted on: January 12, 2021

Job Description:

Job Description Technology Infrastructure Team Overview The Technology Infrastructure Engineering and Operations Team delivers and supports all the foundational technology used across M&T Bank. Supports Two Data Centers, 1 Service Desk, 32,000 End User Computing devices, 14,000 Distributed platforms, 24 Mainframe Regions and process approximately 635,000 automated jobs per month. In addition to that foundational technology level, we also own and deliver End User & Collaboration tools with a focus on Ease of Use for the individual employee. We deliver innovative, and compelling technology solutions to enhance the internal customer experience that enables our business partners to deliver. Overview: Overview: This position provides Systems Engineering and Administration for new and existing application platforms supporting the Digital application space. The successful candidate will complete activities related to larger and/or more complex installations, configuration, operations and maintenance of systems hardware / software and related infrastructure. Ensures system hardware, operating systems, software systems and related procedures adhere to organizational values, enabling staff and internal business partners. Primary Responsibilities: * Experience with scripting / automation technologies is a must * Identifies and proactively resolves issues that could impact application / server performance, reliability, and usability. * Possess an understanding of source control, continuous integration, infrastructure, automation, deployment, container and cloud technologies * Support of multi-site server environments, through automation tools, custom scripting and third-party solutions * Provisioning of infrastructure systems, management of server OS, security patch management and installation of third-party tools * Proactive platform trending analysis, capacity planning and creation of dashboards for reporting * Infrastructure lifecycle management OS, middleware products and hardware * Development of automation for application management, production release support and application reliability * Perform root cause analyses of high impact service issues. * Support, configuration and maintenance for MS SQL database environments supporting application platforms * Proactive monitoring of application and database platforms to understand growth as well as proactively plan for future capacity needs. * Develop procedures to automate various systems and tasks (e.g. automating code builds and deployments) using, Git, Docker, or Ansible. * Development and promotion of new DevOps tools to simplify build process and entire continuous delivery pipeline, participate in internal & external technology communities. * Create trending analysis of system issues to support efforts that address identified issues * Respond to and resolve identified technical incidents requiring advanced problem-solving analysis and use of advanced diagnostic tools to troubleshoot issues. * Complete systems maintenance activities following Standard Operating Procedures (SOP), such as patching, health checks, operating system updates, validating changes and maintaining operational and configuration standards. * Provide coaching to other team members on processes and technologies. * Identify opportunities to automate or improve SOP and maintenance tasks to improve efficiency. * Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. * Promote an environment that supports diversity and reflects the M&T Bank brand. * Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. * Complete other related duties as assigned. Preferred Education and Experience: * Minimum of 7 years' combined higher education and/or work experience * Experience with scripting / automation technologies is a must * Strong written and verbal communication skills * Strong customer focus, including ability to manage customer needs and multiple work priorities within a team setting Education and Experience Preferred: * Bachelor's degree in technology-related field * Working knowledge of Cloud Technologies (IE: AWS, Azure, GoogleCloud, OpenStack) * Experience with Windows server 2012, 2016 & 2019 administration * Working knowledge of VMware virtualization using vCenter. * Experience with Container technologies, (IE: OpenShift, Docker, Kubernetes) * Understanding of SAN and NAS storage technologies. * Working knowledge of IP Networking including TCP/IP and DNS. * Software Development Lifecycle (SDLC) experience * Working knowledge in Build and CI/CD technologies * Experience with scripting / automation technologies About M&T M&T Bank is a Top 20 US bank holding company and one of the best performing and financial stable regional banks in the country, we offer our technology employees a wide range of performance-based career development opportunities. We have a strong commitment to our customers and the communities we serve, and we continue to grow with a focus on the future. So, when looking to advance your career, look to M&T. Grow with us. Location Buffalo, New York, United States of America

Keywords: M&T Bank, Buffalo , Software Engineer - Scripting/DevOps/Automation - Digital Systems Team, IT / Software / Systems , Buffalo, New York

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