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Order Processing / Customer Service

Company: JSP America
Location: Buffalo
Posted on: December 9, 2018

Job Description:

Order Processing /Customer Service

JSP America Inc – Amherst, NY 14226

An established automotive aftermarket company is looking for a highly motivated full time Order Processing & Shipping / Customer Service person at our busy Amherst location.

Essential duties and responsibilities include, but are not limited to:

  • Fulfill wholesale and online orders (process orders, pack and ship customer orders daily via UPS, USPS, FedEx, and freight shipments).

    • Integrate software ecomdash, Shipstation and QuickBooks to generate invoices & shipping labels.

      • Assist customers via email, phone, and internet with questions on product, order, and payment.

        • Inventory Maintenance (receive and verify new shipments, keep inventory well-stocked and manage inventory count in warehouse).

          • General clerical duties (database entry, emailing, mailing, and filing).

            • Challenging and rewarding position

              Required Qualifications:

              • Basic knowledge of MS Office and QuickBooks

              • Mature, reliable, responsible, trustworthy, and punctual

              • Detail-oriented and willingness to learn

              • Good organizational and problem-solving skills

              • Ability to communicate effectively, work cooperatively, and good customer service skills

              • Ability to work with minimal supervision

              • Education: High school or higher

                Good pay and benefits to right candidate
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                Keywords: JSP America, Buffalo , Order Processing / Customer Service, Hospitality & Tourism , Buffalo, New York

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