Retail Store Closing Lead
Company: Burlington Stores
Location: Buffalo
Posted on: September 18, 2023
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Job Description:
If you want an exciting job with one of the largest off-price
retail stores in the nation, join the Burlington Stores, Inc. team
as a Retail Store Closing Lead! Overview: The Retail Store Closing
Lead is the visible leader on the sales floor, ensuring a
consistently positive customer and associate experience. The Retail
Store Closing Lead will circulate throughout the store and engage
in customer and associate interaction, in a manner consistent with
our Burlingtons core values, utilizing the Retail Store Closing
Lead Sales Driving Priorities to provide coaching, recognition, and
task follow up. The Retail Store Closing Lead will support the
store leadership team by working closing shifts on nights and
weekends as part of the leadership rotation schedule. Candidates
must be able to work a flexible schedule; including nights,
weekends and holidays as required. Responsibilities:Role model for
exemplary customer service behaviors. The Retail Store Closing Lead
will provide a great Customer Service experience to all customers
and associates with a high level of professionalism.Engage
associates, promote open communication, provide recognition and
coaching in the momentTouch base with each associate to establish
prioritiesMonitor the front-end experience and ensure a great first
and last impressionObserve and provide feedback to Customer Service
Lead on speed of checkout, line management and friendlinessReview
daily staffing, lunch/break schedules and cashier coverage.Assign
back-up cashier to ensure timely processing during peak
periodsEvaluate recovery needs, monitor fitting room, selling
floor, front end, missing ticket trouble rack, and sizing
recover.Follow-up on assigned workload planner and tasks and ensure
completion. Ensure associates understand the expectations and have
the tool necessary to perform themConduct AM/PM store
RalliesComplete closing communication for opening Manager on Duty
If youare excited to deliver great values to customers every
day;take a sense of pride and ownership in helping drive positive
results for a team;are committed to treating colleagues and
customers with respect;believe in the power of diversity and
inclusion;want to participate in initiatives that positively impact
the world around you; Come join our team. Youre going to like it
here! You will enjoy a competitive wage, flexible hours, and an
associate discount. Part-time associates, based on hours worked,
may be eligible for Burlingtons benefits package which includes
medical coverage and a 401(k) plan. Part-time associates may also
be eligible for up to 4 hours of paid time off annually after one
year of service, up to 8 paid holidays, and paid sick time in
accordance with applicable law. We are a rapidly growing brand, and
provide a variety of training and development opportunities so our
associates can grow with us. Our store teams work hard and have fun
together! Burlington associates make a difference in the lives of
customers, colleagues, and the communities where we live and work
every day. Burlington Stores, Inc. is an equal opportunity employer
committed to workplace diversity.
Keywords: Burlington Stores, Buffalo , Retail Store Closing Lead, Hospitality & Tourism , Buffalo, New York
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here to apply!
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