Customer Service Representative/ Call Center Agent
Company: Careerbuilder-US
Location: Buffalo
Posted on: March 18, 2023
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Job Description:
We are searching for a polite, professional call center
representative to work closely with other team members to provide
outstanding service to our customers by answering questions,
handling complaints, and troubleshooting problems with our products
and services. The call center representative may handle a high
volume of inbound or outbound calls or both and should seek to
create a positive experience for each caller. They will listen to
clients to understand the reason for their call, address all
questions or complaints, and provide an accurate and efficient
response.
To be a successful call center representative, you should be
customer-focused, detail oriented, and efficient. You should be
polite, reliable, knowledgeable, and adaptable.
Keywords: Careerbuilder-US, Buffalo , Customer Service Representative/ Call Center Agent, Hospitality & Tourism , Buffalo, New York
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