Customer Service Representative - Buffalo, NY
Company: geico
Location: Getzville
Posted on: February 25, 2021
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Job Description:
Job DescriptionCustomer Service Representative - Buffalo, NY
Salary: $17.87 per hour / $36,000 annually Salary with a Bachelor's
Degree: $19.85 per hour, $40,000 annually Note: To assure safe and
healthful working conditions for everyone, GEICO has implemented
rigorous safety measures and policies. Please see below for further
safety protocol guidance. When you grow, GEICO grows. And if you're
the kind of person who likes to solve problems instead of lingering
on them, you're a perfect fit to grow your career with GEICO. We're
looking for Customer Service Representatives for our Buffalo, NY
office. This role is for people-people eager to offer the
high-quality customer service they themselves would want to
receive. You'll be on the front phone lines: answering billing
questions, making policy changes, and giving recommendations to
fully protect policyholders. Join us and demonstrate the value of
being insured by GEICO while sharpening your relationship-building
skills. If you want to grow together, let's talk. As a full-time
Customer Service Representative , you'll enjoy our Total Rewards
Program* which includes: * Flexible scheduling options * Premier
Medical, Dental and Vision Insurance with no waiting period** *
Paid Vacation, Sick and Parental Leave * 401(k) Plan with Profit
Sharing * Tuition Reimbursement * Paid Training and Licensures
Qualifications & Skills: * Experience providing outstanding
customer service by showcasing expertise, fostering trust and
growing customer satisfaction * Solid computer and multi-tasking
skills * Ability to effectively communicate, verbally and in
writing, and willingness to expand on these abilities * Ability to
work comfortably and grow in a fast-paced, high-volume call center
environment * Eagerness to explore new skills and different career
paths * Minimum of high school diploma or equivalent; college
degree or currently pursuing preferred To ensure our associates
receive the training and support needed to excel and thrive,
associates hired for this position are generally required to work
at the GEICO building during their orientation period. The safety
of our associates, both current and future, is GEICO's highest
priority, and we have implemented rigorous safety measures and
policies to ensure our associates are protected. These safety
protocols include: * Temperature screening when entering the
building * Daily health survey * Social distancing measures *
Required mask wearing in common areas * CDC approved disinfectant
usage and increased cleaning measures GEICO will continue to
monitor the COVID-19 situation closely, and will adjust policies as
needed to ensure the continued safety of our associates . The equal
employment opportunity policy of the GEICO Companies provides for a
fair and equal employment opportunity for all associates and job
applicants regardless of race, color, religious creed, national
origin, ancestry, age, gender, pregnancy, sexual orientation,
gender identity, marital status, familial status, disability or
genetic information, in compliance with applicable federal, state
and local law. GEICO hires and promotes individuals solely on the
basis of their qualifications for the job to be filled. GEICO
reasonably accommodates qualified individuals with disabilities to
enable them to receive equal employment opportunity and/or perform
the essential functions of the job, unless the accommodation would
impose an undue hardship to the Company. This applies to all
applicants and associates. GEICO also provides a work environment
in which each associate is able to be productive and work to the
best of their ability. We do not condone or tolerate an atmosphere
of intimidation or harassment. We expect and require the
cooperation of all associates in maintaining an atmosphere free
from discrimination and harassment with mutual respect by and for
all associates and applicants. *Benefits may be different by
location. Benefit eligibility requirements vary and may include
length of service. **Coverage begins with the pay period after hire
date. Must enroll in New Hire Benefits within 30 days of the date
of hire for coverage to take effect.
Keywords: geico, Buffalo , Customer Service Representative - Buffalo, NY, Hospitality & Tourism , Getzville, New York
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