BuffaloRecruiter Since 2001
the smart solution for Buffalo jobs

CSR - Customer Service Representative (Call Center)

Company: Accede Solutions Inc
Location: Getzville
Posted on: February 24, 2021

Job Description:

CSR - Customer Service RepresentativeRemote due to Covid(After onsite training and nesting)Job Summary: Provides service to customers who require assistance with issues involving their fare media cards and accounts. Responsible for providing professional, knowledgeable and courteous call support to all cardholders, patrons and transit operators. This position typically works under close supervision and direction.Essential Job Duties and Responsibilities:

  • Answers all incoming fare media phone calls from customers.
  • Processes all faxes and emails inquires.
  • Performs all assigned tasks as quickly and accurately as possible.
  • Follows all established policies, procedures and written/verbal instructions.
  • Ensures all assigned issues are updated and resolved as efficiently and as quickly as possible.
  • Answers all inquiries related to fare media.
  • Initiates outbound call as needed.Minimum Job Requirements:
    • High school degree, or equivalent, plus two years experience in a Customer Service/Call Center.
    • Some college coursework preferred.
    • Must be a good team player.
    • Must possess a positive attitude.
    • Must excel in a fast paced environment.
    • Able to work and respond in a high volume situation.
    • Willing to work extended hours. Ability to type 40 plus word per minute (WPM).
    • Proficient in Microsoft Office.The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need. - provided by Dice

Keywords: Accede Solutions Inc, Buffalo , CSR - Customer Service Representative (Call Center), Hospitality & Tourism , Getzville, New York

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Non CDL Overnight Delivery Driver
Description: Non CDL Overnight Delivery DriverNon-CDLCheektowaga, NY HOME DAILYEstimated annual earnings: 47,000 - 55,000 dependent on assigned route Genesis is a third party logistics company that manages the (more...)
Company: Genesis Logistics
Location: East Aurora
Posted on: 03/8/2021

Class B Delivery Driver- Warehouse Associate (Part Time)
Description: br br br Class B Delivery Driver- Warehouse Associate Part Time br br Apply Online or Call 866 776-0107 br br DESCRIPTION -PART-TIME CLASS B / WAREHOUSE br br Vanguard Supply Chain (more...)
Company: Vanguard Supply Chain Solutions
Location: Lancaster
Posted on: 03/8/2021

Class B Delivery Driver- Warehouse Associate (Part Time)
Description: br br br Class B Delivery Driver- Warehouse Associate Part Time br br Apply Online or Call 866 776-0107 br br DESCRIPTION -PART-TIME CLASS B / WAREHOUSE br br Vanguard Supply Chain (more...)
Company: Vanguard Supply Chain Solutions
Location: Buffalo
Posted on: 03/8/2021


Dishwasher
Description: You wash, you clean...you're an important part of the team br br br The Dishwasher position is all about:
Company: Longhorn Steakhouse
Location: Orchard Park
Posted on: 03/8/2021

Front Desk Supervisor/Customer Service - Hilton $16-$35/hr
Description: No experience requited, hiring immediately, appy now.Hilton is seeking a Front Desk Supervisor A Front Desk Supervisor will be responsible for the following: Oversees front desk operations. Provides (more...)
Company: Hilton
Location: Olean
Posted on: 03/8/2021

Restaurant Delivery - Start Delivering Today
Description: Your time. Your Goals. What is DoorDash Available in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, (more...)
Company: Doordash
Location: Fredonia
Posted on: 03/8/2021

Restaurant Delivery
Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...)
Company: DoorDash
Location: East Aurora
Posted on: 03/8/2021

Store Shift Supervisor
Description: Overview br br Do 4-pawed friends make you smile Do you enjoy cool pet products that make tails wag So do we If you're a paws-on leader of the pack who believes any dog can learn new tricks, then (more...)
Company: Pet Supplies Plus
Location: Depew
Posted on: 03/8/2021

CDL A Delivery Truck Driver up to $8,000 sign on bonus
Description: Company: 160 US0027 Sysco Syracuse, LLC Zip Code: 14026 Employment Type: Full Time Travel Percentage: 160 0 OVERVIEW: We offer our associates the opportunity to grow personally and professionally, (more...)
Company: Sysco
Location: Bowmansville
Posted on: 03/8/2021

Driver - Relief Schedule GeoBox (FT/Days/CDL A)
Description: br br br Driver - Relief Schedule GeoBox FT/Days/CDL A br br Job Description br br 5,000 SIGN ON BONUS paid quarterly br br Position fills in for delivery drivers who are not (more...)
Company: PepsiCo
Location: Buffalo
Posted on: 03/8/2021

Log In or Create An Account

Get the latest New York jobs by following @recnetNY on Twitter!

Buffalo RSS job feeds