Meditech Clinical Applications Analyst
Company: Ciber Global
Location: Buffalo
Posted on: February 1, 2025
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Job Description:
HTC Global Services wants you. Come build new things with us and
advance your career. At HTC Global you'll collaborate with experts.
You'll join successful teams contributing to our clients' success.
You'll work side by side with our clients and have long-term
opportunities to advance your career with the latest emerging
technologies.
If you are interested in applying for this job, please make sure
you meet the following requirements as listed below.
At HTC Global Services our consultants have access to a
comprehensive benefits package. Benefits can include Paid-Time-Off,
Paid Holidays, 401K matching, Life and Accidental Death Insurance,
Short & Long Term Disability Insurance, and a variety of other
perks.
Meditech Clinical Applications Analyst:
The experienced Meditech Client/Server Clinical Applications
Analyst is responsible for reviewing, analyzing, evaluating, and
developing clinical Meditech application tools to meet customer
needs; support project implementation activity; document
requirements and define scope and objectives. The Analyst's primary
goal is to support our clients with system break/fixes, system
changes and enhancements, and ongoing system maintenance, which can
include system testing, troubleshooting, and issue management.
Provide technical application(s) support across multiple
environments with a primary focus on Meditech Client/Server
clinical applications and provider support. Strong communication
and teamwork skills are required. This position works under general
supervision.
Primary Responsibilities:
Maintain and support Meditech Client/Server EHR and supporting
functionality, including but not limited to Order. Management,
Clinical Documentation, Medication Reconciliation, Patient Tracking
and Discharge.
Maintenance and support of the provider Meditech modules such as
PCM/PDOC (physician documentation).
Work with physicians to create documentation/EHR workflows.
Enhance workflows to correlate with current Meaningful Use
standards.
Optimize existing workflows including CPOE, electronic medication
reconciliation and electronic discharge.
Support and maintain Meditech application dictionaries and
configurations.
Work with trainers to enhance workflows/training for large rotating
resident population.
Provide end-user support for hospital applications and systems.
Provide technical support for various external interfaces and
integrations to 3rd party systems and partner sites.
Review, schedule, test, implement and document any system
modifications, upgrades or application changes.
Troubleshoot system issues to resolution and provide timely and
high-quality customer service.
Escalate issues to vendor as needed and monitor vendor tickets for
resolution.
Provide after-hours "on-call" support to troubleshoot and resolve
system issues.
Work with client users and functional teams as needed.
Adheres to change management process for break fix and any system
changes.
Performs system testing to ensure that all product functions work
as designed.
Assist in documenting detailed description of user needs, program
functions and steps required to develop or modify computer
programs.
Documents all build activities in conjunction with updating vendor
provided applications specifications and perform integration and
unit testing; adhere to version control processes.
Experience collecting user requirements, translating to system
feature enhancements, and requesting enhancements of a system
administrator.
Ability to evaluate and analyze EHR features and functionality for
problem resolution.
Provide support for the correct operational and clinical processes
aligned with client's best practices.
May exercise independent judgment to determine the appropriate
course of action to be taken based on the analysis performed and
all possible solutions.
Successfully engages in multiple initiatives simultaneously.
Excellent verbal and written communication skills and the ability
to interact professionally with a diverse group, executives,
managers, and subject matter experts.
Maintains a positive work atmosphere by behaving and communicating
in a manner that promotes a favorable working relationship with
customers, clients, co-workers and management.
Other duties as assigned.
Knowledge, Skills and Abilities (KSAs):
Meditech build, testing and implementation experience.
A minimum of three (3) years of application analysis and
coordination experience, OR five (5) years of
professional/technical experience in health care involving clinical
workflow/operations or clinical systems support preferred.
Experience building and supporting Meditech Client/Server
required.
Experience with Meditech PCM/PDOC modules required.
Experience with Meditech Client/Server 5.66 or higher a plus.
Experience supporting and participating in a Meditech upgrade a
plus.
Excellent troubleshooting skills, with the ability to communicate
resolutions to customers.
Excellent communication, interpersonal, and organization
skills.
Excellent client, vendor, project team, and employee relationship
skills.
Well-developed analytical, problem solving, and multi-tasking
skills.
Strong work ethic, team and customer service orientation, proven
dependability and promptness.
Education and Experience:
Bachelor's degree in Computer Science, Information Technology or
equivalent education and experience and,
3 to 5 years of experience in a professional capacity within a
computing environment, with a demonstrated progression in
responsibilities.
3 to 5 years of experience with maintenance and support of Meditech
Client/Server EHR.
Experience utilizing ticket management system ServiceNow
preferred.
Previous Healthcare Industry Experience Required.
Our success as a company is built on practicing inclusion and
embracing diversity. HTC Global Services is committed to providing
a work environment free from discrimination and harassment, where
all employees are treated with respect and dignity. Together we
work to create and maintain an environment where everyone feels
valued, included, and respected. At HTC Global Services, our
differences are embraced and celebrated. HTC is an Equal
Opportunity Employer. We respect and seek to empower each
individual and support the diverse cultures, perspectives, skills,
and experiences within our workforce. HTC is proud to be recognized
as a National Minority Supplier.
For information on the compensation range for the job and an
overview on benefits that HTC Global Services offers please email
compensationrange@htcinc.com. The salary, other compensation and
benefits information shared by HTC would be accurate as of the date
of sharing the information. The disclosed range would consider
factors not limited to, geographic location, educational
qualification, relevant experience, certifications, skills,
suitability/fit for the role, and business or organizational needs.
HTC Global Services reserves the right to modify the ranges at any
time, subject to applicable law.
Keywords: Ciber Global, Buffalo , Meditech Clinical Applications Analyst, Healthcare , Buffalo, New York
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