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Tech Director - Core (Consumer) Lending Systems

Company: M&T Bank
Location: Buffalo
Posted on: July 13, 2019

Job Description:

Job Details Company Overview Organization Overview Consumer, Business and Digital Banking - We work with our retail banking, business banking ,consumer lending, mortgage and digital banking businesses to define far reaching technology strategies to evolve our customer experiences, to make us easier to business with and to deliver solutions that deliver real value. This includes all core consumer deposit, loan and payment processing and servicing platforms; all core channel systems for retail branches, ATMs and call centers; custom built online and mobile banking platforms; and ******* and marketing ecosystem capabilities. Role Overview: This role will lead the Core Lending Systems group and the chosen candidate will manage the activities and strategic direction of multiple departments including indirectly managing several diverse types of Technology teams. Responsible for the budget of multiple cost centers spanning concurrent development streams. Provides long and short-term strategic direction for the Division with collaboration from Technology senior management team. Serves as primary contact to Divisional peers, Management Group, Bank-wide senior management and business partners. Serves as technology leader and industry expert in assigned domains. Primary Responsibilities: - Build Technology divisional strategy across departments with peers and Technology senior management leaders. Work with senior management outside Technology to build positive client relationships to support delivery of complex Technology projects and activities. - Manage multiple Technology departments and responsible for all financial, compliance, human resources, risk operations with the departments. Monitor the technology direction of the industry and vendor applications specific to areas and businesses supported. Manage supporting research and initiation of change to the status quo, when necessary to ensure implementation of appropriate technologies. Manage vendor/product analyses and recommendations to ensure delivery of the most appropriate end product based on available resources, inclusive of budget. - Manage strategic relationships with vendors and professional organizations to remain current on industry trends and best practices for supported systems and businesses. - Oversee systems development activities of assigned teams, including assignment of staff to various projects and ensure their timely completion within budget. - Oversee the implementation of technology consistent with Division standards and long-range plans, seeking opportunities to leverage these across other teams as applicable. Ensure activities - managed adhere to all Department and Technology standards and procedures, including all documentation requirements to protect Bank interests and serve as a reference source. - Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations. - Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management. - Promote an environment that supports diversity and reflects the M & T Bank brand. - Maintain M & T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. - Complete other related duties as assigned. Education and Experience Required: Minimum of Associates' degree and 13 years' technology management or large program leadership experience, or in lieu of a degree, a combined minimum of 15 years' higher education and/or work experience, including a minimum of 13 years' technology management or large program leadership experience - Extensive knowledge/experience with aspects of the consumer lending value chain (origination/acquisition/underwriting, closing/onboarding, servicing, securitization, collections/recovery) ideally across all lending products (credit card, consumer direct/indirect, mortgage). - Extensive knowledge/experience with both mainframe and distributed technologies (e.g., ACAPS, Shaw, TSYS, BlackKnight, CACS). - Strong understanding and background in platform modernization and integration techniques (e.g., APIs/services). - Change agent who can influence business partners to help them understand the realm of what is possible with technology. - Familiarity/experience with agile, design thinking and lean techniques to drive to enhanced customer experiences and a focus on high value/high quality delivery. Skills required Business Administration Financial Services Finance Brokerage Underwriting Banking

Keywords: M&T Bank, Buffalo , Tech Director - Core (Consumer) Lending Systems, Executive , Buffalo, New York

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