Platform Experience Manager

Company: VirtualVocations
Location: Buffalo
Posted on: September 20, 2024

Job Description:

A company is looking for a Platform Experience Manager to enhance customer interactions with their platform.

Key Responsibilities

Lead customer training sessions and provide ongoing support through various channels
Collect and communicate customer feedback to drive platform improvements
Maintain expertise in the platform and support internal teams with product insights

Required Qualifications

1-2 years of experience in a customer-facing role
Prior experience in adtech or performance marketing
Experience in developing and delivering training sessions
Proficiency in troubleshooting technical problems
Strong analytical skills for identifying and resolving customer issues

Keywords: VirtualVocations, Buffalo , Platform Experience Manager, Executive , Buffalo, New York

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