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Account Manager-Buffalo, NY

Company: UNFI
Location: Buffalo
Posted on: April 2, 2024

Job Description:

PURPOSE:The Account Manager is responsible for providing high quality, streamlined service with a focus on corporate initiatives for assigned chain or independent account(s). They operate as a team conductor to manage, direct, and coordinate all sales plans and programs.The Account Manager is responsible for strategic selling, bringing core product expertise and leveraging specialists when needed. They are responsible for creating partnering relationships of trust, integrity, customer satisfaction and loyalty and ensures customer compliance. They collaborate with their teams to achieve the objective of building out the store.JOB RESPONSIBILITIES:Account Management & Strategic Sales Planning (25%)Execute sales plans and goals designed to increase sales, profit margin and minimize expensesDevelops joint business plansIdentify and manage new sales opportunities and servicing of existing accounts.Forecast profit, volume growth and other related goals as determined. Assist with the preparation of a sales budget for assigned accountsMakes key decisions on addressing and identifying customer needs and concerns for assigned accountsBridge between Sales and Ops to manage through challenges and resolve for customerDeliver Account Results (25%)Analyze sales reporting and create strategies to drive salesOperates as the account conductor and owns the specialty sales deployment processDevelops and maintains a JBP that drives sales and profit marginResponsible for sales and profit margin results for assigned account(s)Focuses plans to drive sales and profit margin across product and servicesDelivers on corporate goals to deliver synergy and cross selling capabilities to customersManage Relationships (25%)Create and maintain partnerships with vendor, broker and other trade partners.Meet or exceed client expectations and established deadlines.Drives proactively the company s initiatives to ensure the success of the customer.Focuses efforts on mutual sales and profit growth.Owns one or more key account customers.Manage Execution (25%)Conduct regular reviews of sales activities and effectiveness. May develop promotions and incentives to increase sales and improve performance.Coordinates with a cross-functional team of resources to ensure account goals are achieved. Works collaboratively with Merchandising, Product Specialists and Professional Services to identify strategic selling opportunities for account(s).JOB REQUIREMENTS:Education/ Certifications:Bachelor s degree strongly preferredExperience:Minimum 2 years sales experience preferredUnderstanding and knowledge of productsDevelopment and execution of business plans, sales plans, and/or commission programs.Familiarity with sales opportunitiesUnderstanding of sales forecasting, programs, promotions and related techniquesUnderstanding of margin and company profitabilityProven track record of meeting and exceeding customer expectationsAbility to work in a result driven environmentProficiency in Microsoft Office Suite and company systemsDemonstrated ability to drive new business and close salesOther Skills/ Abilities:Excellent communication, negotiation, and presentation skillsAptitude for financial reportingAbility to lead without reporting authorityAbility to interact at all levels of the businessAble to manage and coordinate projectsAble to exceed at: customer service skills, problem solving, attention to detail and organizational skillsPHYSICAL ENVIRONMENT/ DEMANDS:Travel is requiredMost work is performed in a temperature-controlled office environmentIncumbent may sit for long periods of time at desk or computer terminalWhile performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.Incumbent may use calculators, keyboards, telephone and other office equipment in the course of normal workdayStooping, bending, twisting and reaching may be required in completion of job dutiesAll qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or protected veteran status. UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. - M/F/Veteran/Disability. VEVRAA Federal Contractor

Keywords: UNFI, Buffalo , Account Manager-Buffalo, NY, Executive , Buffalo, New York

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