Assistant Store Manager

Company: Goodwill of WNY
Location: Buffalo
Posted on: March 18, 2023

Job Description:

THE POSITION

Goodwill is a people-centric organization that focuses on the growth and development of our employees. Our Assistant Store Managers are vital members of our Store Management team and work alongside the Store Manager at their store location. Assistant Store Managers are provided with leadership training through Goodwill's Leadership Academy to give them the tools and resources needed to grow into future Store Managers.

This position's key responsibilities include:

Meets all retail performance standards including operating loss control and ensures compliance with all policies and procedures.
Assists Store Manager with implementing strategies to improve customer service, drive store sales, and increase profitability. Works with Store Manager to ensure all business goals and metrics are met.
Ensures customer needs are met, complaints are resolved timely, and service is quick and efficient.
Coaches, mentors and trains employees as needed. Manages employees in absence of the Store Manager.
Oversees all Retail Store Operations in the absence of the Store Manager.

WE ARE LOOKING FOR SOMEONE WHO:

Is a charismatic leader. You know how to lead and inspire a team. You have experience coaching and engaging others to follow your direction.
Aren't afraid to roll up your sleeves and work alongside your team. You understand that we succeed or fail as a team. You are always ready to step beyond your responsibilities to go the extra mile to ensure that your team is successful.
Communicates effectively. You excel when interacting with others whether in-person, over the phone or through email.
Long-term business thinker. You have business acumen and strategic skills necessary to position the organization for ongoing success.
Solution oriented. You can't help it, when something goes sideways, you have a "I will figure this out" mentality about you.
Loves how we roll as an organization. You are passionate about working for an organization that makes a difference and whose core values are emulated throughout the company.
Own it - We are motivated and responsible for our actions and results.
Dare to Excel - We are never done, we never settle, we never stand still. We push boundaries and think beyond the box.
Be Bold, Be Courageous - When faced with a hurdle, we jump!
Be Extraordinary - We exceed expectations of clients, customers, and colleagues.
We Win Together - We collaborate & celebrate. We drive forward as one team towards our mission.

ROLE REQUIREMENTS

High School Diploma or GED.
Prior supervisory and retail experience is preferred.
If hired, you would be required to attend a full-day orientation at our Administration Office location in Buffalo.%2881548% %%retail%%

Keywords: Goodwill of WNY, Buffalo , Assistant Store Manager, Executive , Buffalo, New York