Manager of Loan Default Management
Company: Bryant & Stratton
Location: Orchard Park
Posted on: January 23, 2023
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Job Description:
DescriptionPosition Summary :Responsible for oversight of
Default Management and Student Financial Literacy Initiative
including vendor management, monitoring and analysis of CDR,
coordination of SFL initiative, CDR Challenge, oversight of
internal DM initiative, campus training.Essential Position
Responsibilities/ Functions:Monitoring and analysis of Cohort
Default Rate trends in coordination with third party default
management providers to ensure integrity of data, resolution of all
data issues and discrepancies within the system to ensure that the
default rate is properly calculatedCoordination of Student
Financial Literacy initiative for CollegeLead the annual cohort
rate data challenges and appeal processReview and update the
Colleges Default Management Plan, as necessary due to changing
technologies, practices, and conditions. Monitor campus compliance
with the plan to ensure lowest possible default rateBuild and
oversee internal Default Management team located throughout the
College system.Assist in the development and implementation of
student financial literacy initiatives and training of staffAssist
students with the resolution delinquencies to prevent loan defaults
via repayment plan, deferments, forbearance, and loan
consolidationVerify student loan and enrollment status data in
federal system to ensure accuracy and completeness. Make
corrections as necessaryAssist campus associates with the
implementation of enhanced entrance and exit counseling initiatives
for all student borrowersAct as point of contact with the
third-party default management provider to ensure that program is
operating at an optimal level from grace period throughout life of
loanAdditional responsibilities as assignedAttend financial
aid/default management conferences as neededOther
Qualifications:Experience in training and motivating staff in a
decentralized environmentCall center management
experienceExperience with Banner or similar student information
system, NSLDS, National Student Clearinghouse, CPSKnowledge of
Federal Student Loan and Default Management Policies and
ProceduresAbility to multitask and work effectively to meet
established deadlines while motivating staff across multiple campus
locationsStrong organization, prioritization, and self-motivation
skillsAbility to interact effectively as either a leader or as a
member of a team, work collaboratively with others.Close attention
to detailAbility to conduct student financial literacy
presentations to both small and large groups, at all levels of the
organizationExcellent verbal and written communication skills,
critical thinkingCommitment to customer
serviceQualificationsEducationRequired
Keywords: Bryant & Stratton, Buffalo , Manager of Loan Default Management, Executive , Orchard Park, New York
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