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Manager of Loan Default Management

Company: Bryant & Stratton
Location: Orchard Park
Posted on: January 23, 2023

Job Description:

DescriptionPosition Summary :Responsible for oversight of Default Management and Student Financial Literacy Initiative including vendor management, monitoring and analysis of CDR, coordination of SFL initiative, CDR Challenge, oversight of internal DM initiative, campus training.Essential Position Responsibilities/ Functions:Monitoring and analysis of Cohort Default Rate trends in coordination with third party default management providers to ensure integrity of data, resolution of all data issues and discrepancies within the system to ensure that the default rate is properly calculatedCoordination of Student Financial Literacy initiative for CollegeLead the annual cohort rate data challenges and appeal processReview and update the Colleges Default Management Plan, as necessary due to changing technologies, practices, and conditions. Monitor campus compliance with the plan to ensure lowest possible default rateBuild and oversee internal Default Management team located throughout the College system.Assist in the development and implementation of student financial literacy initiatives and training of staffAssist students with the resolution delinquencies to prevent loan defaults via repayment plan, deferments, forbearance, and loan consolidationVerify student loan and enrollment status data in federal system to ensure accuracy and completeness. Make corrections as necessaryAssist campus associates with the implementation of enhanced entrance and exit counseling initiatives for all student borrowersAct as point of contact with the third-party default management provider to ensure that program is operating at an optimal level from grace period throughout life of loanAdditional responsibilities as assignedAttend financial aid/default management conferences as neededOther Qualifications:Experience in training and motivating staff in a decentralized environmentCall center management experienceExperience with Banner or similar student information system, NSLDS, National Student Clearinghouse, CPSKnowledge of Federal Student Loan and Default Management Policies and ProceduresAbility to multitask and work effectively to meet established deadlines while motivating staff across multiple campus locationsStrong organization, prioritization, and self-motivation skillsAbility to interact effectively as either a leader or as a member of a team, work collaboratively with others.Close attention to detailAbility to conduct student financial literacy presentations to both small and large groups, at all levels of the organizationExcellent verbal and written communication skills, critical thinkingCommitment to customer serviceQualificationsEducationRequired

  • Bachelors or better

Keywords: Bryant & Stratton, Buffalo , Manager of Loan Default Management, Executive , Orchard Park, New York

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