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Inside Sales Manager (Buffalo, NY)

Company: Strategic Financial Solutions
Location: Buffalo
Posted on: November 25, 2022

Job Description:


Do you consider yourself a motivator and developer of talent? Are you driven to elevate the skills and results of those around you? Are you looking for a dynamic culture where you can make a difference? How about working in an environment where people genuinely like each other?

If the answers to these questions were "YES!" then you may have just found the company and culture you've been hoping for.

A successful Inside Sales Manager is a "Swiss Army Knife." A leader, a mentor, a strategist, and a trainer. A Strategic Inside Sales manager takes ownership of the performance and actions of their sales team. Their day includes one on one coaching sessions to drive results and ensures that clients are being handled with empathy and care in a compliant manner.

The ideal candidate will possess superior interpersonal and communication skills while applying a data-driven approach to sales management. This person will facilitate the sales process with knowledge of our product and the broader financial services category. A Strategic Manager will drive a diverse group of Inside Sales Consultants toward success and consistently coach and mentor their team to achieve the aggressive sales goals of a high-growth company. Through education, innovation, empathy and teamwork, you will help consumers achieve financial peace of mind while representing the Strategic brand with the highest integrity. A Strategic Manager is self-motivated & passionate and has the ability to work effectively and thrives off our rapid and ever-changing sales environment. You have a proactive, never-fail, positive attitude and most importantly, love to work when in a competitive environment where people have fun together.

*Please note this is an in-office role, requiring a presence in the office Mondays through Thursdays with remote work on Fridays*
Develop and coach a team of sales consultants to meet and exceed sales goals.
Monitor and report on team productivity including key performance indicators.
Exceed monthly and quarterly team and company targets.
Leverage sales operations resources and collaborate with cross-functional teams.
Optimize your team's daily activity to maximize effective on-phone time, inclusive of pre-call planning and activity metric adherence.
Push innovation and disruption of processes and procedures through technology enhancement.
Encourage individual development and maximize efficiency within the team.
Provide evaluation, identify areas of improvement, and distribute active feedback to team to ensure transparency of expectations and performance management
Excel at identifying present issues within the business, forecast potential short/medium term concerns, and provide solutions.
Minimum 4 years' experience within a progressive sales environment with strong emphasis on time and sales pipeline management
2+ years' experience managing an inside-sales team (both in-person and remote ideally)
Proven record of building, maintaining, and expanding a diverse and cross-cultural team
Results-oriented attitude driven by exceeding targets
Ability to develop and motivate talent with a focus on delivering the best customer experience
Proven record of driving highly qualified conversions and tackle customer escalations
Strong communication and relationship management skillset
Ability to develop system and processes to scale; leading with a clear vision on sales strategies
Analytical, passionate and a self-motivated, fundamental problem solver
Experience with CRM systems

Employee Benefits:

Health, Vision, and Dental Insurance with company contribution
Paid Time Off, Volunteer Days, and Six Paid Holidays
401(k) with company match
Employee Stock Ownership Program (ESOP)
Life Insurance
Short/Long Term Disability
Commuter Benefits
Gym benefits

A Little About Strategic:

Strategic Financial Solutions is an award-winning financial services firm dedicated to helping people live a financially healthy life through the products and services we offer.

We were recently named as one of the Best Companies to Work for in New York State for the 6th time. Additional honors include being named, two times, as one of the 50 fastest growing companies in New York City and to the prestigious Inc. 500 list as one of the 500 fastest growing companies in the United States. Strategic is 100% employee owned, has offices in Manhattan and Buffalo, to house our rapidly growing family of over 750 associates. In June 2022 we proudly celebrated our 15th anniversary.

Strategic is committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as a company.

***NOTE: further correspondence on your candidacy will come via email. Please be aware that emails may go to spam/promotions folders depending upon your account settings.

Please mark @talent.icims.com as a safe sender to ensure recruiter emails don't go to spam%6308044%

Keywords: Strategic Financial Solutions, Buffalo , Inside Sales Manager (Buffalo, NY), Executive , Buffalo, New York

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