Banking as a Service Manager, Global Liquidity and Cash Management
Company: HSBC
Location: Depew
Posted on: August 4, 2022
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Job Description:
Job description At HSBC, the health and well-being of our
employees remains of utmost importance. Many of our roles are
permitted to work from home (in states in which HSBC is licensed to
operate) until further notice. Upon resumption of normal
operations, this role may be performed at our Depew, New York
office. Our Banking As A Service Manager is responsible for
developing strong relationships with our clients and vendor to
understand their goals and objectives resulting in a deeper and
stronger relationship. A Banking As A Service Manager with HSBC is
a seasoned professional with experience in cross functional
activities including implementation, integration, client support,
operations, and vendor support. About Us HSBC is one of the largest
banking and financial services organizations in the world, with
operations in 64 countries and territories. We aim to be where the
growth is, enabling businesses to thrive and economies to prosper,
and, ultimately, helping people to fulfill their hopes and realize
their ambitions. Global Liquidity and Cash Management is one of
HSBC's global product lines. The group is part of Global Banking
and Markets and global Commercial Banking and supports relationship
managers by providing the products and expertise their customers
need. In essence GLCM helps clients, mainly treasurers, move their
cash, have visibility and access to their cash, and invest their
cash. Our expertise in this area has been recognized by the
industry's most prominent publications as the best global cash
manager for corporate and financial institutions in consecutive
years. Your daily tasks can include some or all of the following:
Maintaining visibility of and ultimate oversight for all Client
Management engagements (in-flight implementations, integrations
engagements, service cases, etc.) Provide regular analysis of
client activity and establish a regular cadence with covered
clients to identify opportunities to: Reduce service case,
implementation, and integration volumes without reducing revenue
opportunities Improve time to service/cost to service the customer
Measure and Maintain exceptional client experience as identified by
the customers Optimise existing cash management practices and GLCM
product consumption to drive cost, security and experience
improvements Direct accountability and responsibility to field
and/or resolve service inquiries. Requirements Employment
eligibility to work with HSBC in the U.S. is required as the
company will not pursue visa sponsorship for these positions. Very
knowledgeable about Global Liquidity and Cash Management (GLCM)
products and services or other relevant treasury and cash
management industry expertise. Solid project management background,
managing complex and demanding client projects. Strong Leadership
qualities combined with excellent time management, planning and
organizational skills. Keen focus on client experience and client
success. Ability to manage a high workload. As an HSBC employee,
you will have access to tailored professional development
opportunities to ensure you have the right skills for today and
tomorrow. We offer a competitive pay and benefits package including
a robust Wellness Hub, all in a welcoming, diverse and inclusive
work environment. You will be empowered to drive HSBC's engagement
with the communities we serve through an industry-leading
volunteerism policy, a generous matching gift program, and a
comprehensive program of immersive Sustainability and Climate
Change Initiatives. You'll want to join our Employee Resource
Groups as they play a central part in life at HSBC, including the
development of our employees and networking inside and outside of
HSBC. We value difference. We succeed together. We take
responsibility. We get it done. And we want you to help us build
the bank of the future All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran.
PDN-96bb96d6-b254-49f7-859f-cc2c0c0eab19
Keywords: HSBC, Buffalo , Banking as a Service Manager, Global Liquidity and Cash Management, Executive , Depew, New York
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