Banking as a Service Manager, Global Liquidity and Cash Management

Company: HSBC
Location: Depew
Posted on: August 4, 2022

Job Description:

Job description At HSBC, the health and well-being of our employees remains of utmost importance. Many of our roles are permitted to work from home (in states in which HSBC is licensed to operate) until further notice. Upon resumption of normal operations, this role may be performed at our Depew, New York office. Our Banking As A Service Manager is responsible for developing strong relationships with our clients and vendor to understand their goals and objectives resulting in a deeper and stronger relationship. A Banking As A Service Manager with HSBC is a seasoned professional with experience in cross functional activities including implementation, integration, client support, operations, and vendor support. About Us HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfill their hopes and realize their ambitions. Global Liquidity and Cash Management is one of HSBC's global product lines. The group is part of Global Banking and Markets and global Commercial Banking and supports relationship managers by providing the products and expertise their customers need. In essence GLCM helps clients, mainly treasurers, move their cash, have visibility and access to their cash, and invest their cash. Our expertise in this area has been recognized by the industry's most prominent publications as the best global cash manager for corporate and financial institutions in consecutive years. Your daily tasks can include some or all of the following: Maintaining visibility of and ultimate oversight for all Client Management engagements (in-flight implementations, integrations engagements, service cases, etc.) Provide regular analysis of client activity and establish a regular cadence with covered clients to identify opportunities to: Reduce service case, implementation, and integration volumes without reducing revenue opportunities Improve time to service/cost to service the customer Measure and Maintain exceptional client experience as identified by the customers Optimise existing cash management practices and GLCM product consumption to drive cost, security and experience improvements Direct accountability and responsibility to field and/or resolve service inquiries. Requirements Employment eligibility to work with HSBC in the U.S. is required as the company will not pursue visa sponsorship for these positions. Very knowledgeable about Global Liquidity and Cash Management (GLCM) products and services or other relevant treasury and cash management industry expertise. Solid project management background, managing complex and demanding client projects. Strong Leadership qualities combined with excellent time management, planning and organizational skills. Keen focus on client experience and client success. Ability to manage a high workload. As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC's engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You'll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. PDN-96bb96d6-b254-49f7-859f-cc2c0c0eab19

Keywords: HSBC, Buffalo , Banking as a Service Manager, Global Liquidity and Cash Management, Executive , Depew, New York