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Division Vice President of Sales and Client Servic

Company: Supplemental Health Care Corporate
Location: Buffalo
Posted on: May 17, 2022

Job Description:

Job DescriptionGeneral Description:The Division Vice President of Sales & Client Services will grow, develop, and support our Account Management and Client Sales (CSM) organization for Supplemental Health Care while using Company core values of Integrity, Candor, Accountability, Respect and Excellence. Achieve and deliver team performance goals by operating the Supplemental Way in exceeding minimum activity standards and budgeted sales results. Essential Job Functions:

  • Develop marketing, account management and sales strategies to establish and/or expand staffing business with both new and existing clients
  • Pro-actively work with acute and non-acute CSM teams and leadership to identify market and industry trends, and implement effective solutions
  • Meet budget requirements as defined
  • Direct hiring, training and promotion of team members to segment, target, skill-market to, develop and maintain key National and Regional Accounts for Supplemental Health Care (SHC) to increase top line revenue and bottom line results
  • Lead the market to drive top and bottom-line growth annually by creating an organization that focuses on customer relationships, cross selling, skill marketing and placing healthcare professionals as well as developing office talent
  • Assist in the recruitment, identification and hiring of talent when needed to maintain solid profitable teams with growth based on need/revenue
    • High level leadership and coordination of the contract management process; partner with Business Development and Proposals teams for Request for Information (RFI) and Request for Proposal (RFP) as well as assist Contracting with Joint Commission requirements
      • Lead the development of companywide standard sales process
      • Maintain a regular cadence of communication with team members such as one on one's with each direct report, team meetings and One CSM communication
      • Lead the creation of sales/account management KPI's to ensure metrics are met by CSM's individually and team goals are met and increased as circumstances mandate.
      • Serve as liaison between Recruitment, Sales, Business Development, Management and Corporate Divisions
      • Support all acute and non-acute CSM's and leadership teams in the creation of standard processes, KPI and standard service level agreements to ensure a OneSHC experience both internally and externally.
      • Work closely with Director of Client Operations in coordinating responses to Accounts Receivable issues, contracting or other operational components
      • Maintain a problem-solving attitude under stressful circumstances
      • Establish long-term business goals and projects with your Direct Reports
      • Allocate proper amounts of time to activities based on priority
      • Able to successfully skill market and open new business opportunities
      • Maintain, manage and submit weekly activity reports per deadlines
      • Help maintain an environment of high morale, motivation and teamwork
      • Able to read, analyze and interpret and read production reports
        • Other duties as assigned

          Minimum Skills, Knowledge & Talents:
          • Minimum of 10 years equivalent experience required, preferably in the health care industry
          • Minimum of 5 years sales experience required
          • Bachelor's Degree preferred
          • Knowledge of principles and methods for selling staffing and recruiting services; this includes marketing strategy and tactics, sales techniques, and sales management systems
          • Basic knowledge of business and management principles involved in recruiting, staffing, production methods, human resources, and/or similar or relevant work experience
          • Knowledge of proper grammar, spelling and rules of composition
          • Ability to improve and develop office talent: use coaching, positive feedback, accountability and goal setting to grow office talent professionally and personally
          • Ability to work effectively independently and with other team members
          • Ability to organize and complete work in a timely manner
          • Ability to multi-task
          • Ability to communicate effectively with all levels of the organization
          • Must have demonstrated excellent sales skills, negotiation skills, detail skills and strategic sales skills
          • Must have a working knowledge of computers and software systems including Microsoft Office products and the Internet
          • Must show attention to detail
          • Must have demonstrated experience in selling strategic sales solutions
          • Must be able to work for prolonged periods of sitting, typing and use of the phone and computer
          • Must be detail-oriented and highly organized
          • Must successfully complete onboarding training/tutorials and attend future webcasts/trainings as requiredEqual Opportunity/Affirmative Action Employer - Supplemental Health Care is an Equal Employment Opportunity Employer.Supplemental Health Care welcomes all people and celebrates the breadth and diversity of our family. With thousands of clinicians working across the country and corporate employees in nearly every state, our commitment to inclusion across race, gender, age, religion, identity, and experiences drive us forward every day. It fuels our innovation and connects us closer to our clients and the communities we serve.

            Supplemental Health Care participates in E-Verify to confirm work authorization. Please visit www.uscis.gov for more information.

Keywords: Supplemental Health Care Corporate, Buffalo , Division Vice President of Sales and Client Servic, Executive , Buffalo, New York

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