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Operations Manager

Company: SmartEvals, LLC
Location: Akron
Posted on: April 8, 2021

Job Description:

SmartEvals.com is looking to hire an energetic, reliable, well-organized Manager of Operations. We are a well-established, Erie County based software company that has been in business for over 15 years, Benefits for our team include competitive pay, health coverage, retirement plans, paid holidays and paid vacations. Compensation ranges between $60-75,000 + incentives, depending on skill set.
The right candidate will have at least 4 years' experience as a Manager of Operations. Excellent organizational and interpersonal skills are necessary. The right candidate will need to be competent with technology, and willing to learn our software application.
Our goal is to add someone to our team that wants to invest long term in their career and themselves. We are a 20-person company searching for an individual who will add positive energy and help improve and continue a culture of personal and professional growth within our company. Building a long term group of successful team members who excel in their roles is our main goal.
We are looking for someone who:

  • Can hire a 2-3 candidates per year in customer service, sales
  • Has basic H.R. knowledge
  • Will oversee payroll and invoicing
  • Is inspired to install a Disney-like culture in the organization (a positive experience in every interaction with the customer)
  • Works well with introverted tech people
  • Is OK with shifting job duties. Is excited to work in a dynamic an evolving position to help lead this company into the future
  • Is willing to constantly learn new skills and professional growth
  • Will always communicate in a professional, concise manner that helps everything in the organization work better together and grow as employees
  • Will model good behavior and not be on their cell phone
  • Will work 40-45 hours per week and then go home and enjoy their non-work life
  • Will call our customers every 6 months and check in with them (avg. 5 per week for an hour)
  • Appreciates an employer who works to make a positive impact in the world
  • Loves to coach others to reach their fullest potential
  • Will review customer requests weekly, find commonalities and suggest improvements
  • Is willing to memorize our mission statement and act congruent with it daily:
    "We believe in bringing out the best in people.
    We create environments that empower and educate.
    Our systems improve teaching, and help other people achieve their goals"
    These skills are ideal, but not required:Have a skill in B2B sales, Facebook marketing or client relations.Has experience working or teaching in a college or university.
    Physical Requirements:
    • Prolonged periods sitting at a desk and working on a computer.
    • Must be able to access and navigate the production facility.
    • Must be able to lift 15 pounds at a time.

Keywords: SmartEvals, LLC, Buffalo , Operations Manager, Executive , Akron, New York

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