Manager - Retail SMB

Company: Verizon
Location: Buffalo
Posted on: January 12, 2021

Job Description:

What you'll be doing... You'll get to be a critical component in supporting the business growth for our small to medium business market. Driving a vision and purpose along with our strategic and tactical plans for the small business channel. You'll build the culture within your team for high performance and outstanding sales results while providing excellent customer experiences.Identifying and implementing customer retention tools.Developing, assigning and monitoring sales goals.Leading multiple direct reports to produce high performance results.Training our sales team on new products, services and selling skills.Networking and researching to generate lead development.Generating and analyzing sales, forecast and funnel-management reporting.Maintaining knowledge of promotional elements.Driving cross channel support along with partnering with Business Sales, Retail, and Indirect sales channels.Developing local community relationships.What we're looking for... You thrive in a sales environment, and sharing this energy with a team that you can develop and motivate excites you most. You set the bar high when it comes to achieving goals, and you know how to motivate others to help you get there. You're open to new ideas, relate well with a variety of different people and are attuned to the needs of others to ensure that they can perform at their best. You know you've succeeded when your team is delivering.You'll need to have:Bachelor's degree or four or more years of work experience.Six or more years of relevant work experience.Experience in a quota-based sales environment.Billing and POS systems knowledge.A valid driver's license.Even better if you have:Three or more years of experience in retail sales or marketing.Leadership experience.Knowledge of the wireless industry.Experience developing and coaching a high performing team.Proven success in customer resolution and satisfaction.When you join Verizon You'll have the power to go beyond - doing the work that's transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you'll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we'll go far.Diversity and Inclusion at VerizonAt Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

Keywords: Verizon, Buffalo , Manager - Retail SMB, Executive , Buffalo, New York