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UM Care Manager

Company: Beacon Health Options
Location: Buffalo
Posted on: December 6, 2019

Job Description:

Beacon Health OptionsJob Category: Clinical - Care MgmtReq #: UMCAR01685Schedule: Full TimeLocation: NY - Buffalo

About the Position

Beacon Health Options is seeking a dynamic UM Care Manager to join our team in Buffalo, NY or remotely! The UM Care Manager authorizes and reviews utilization of mental health and substance use services provided in inpatient and intermediate care settings; assists with discharge planning and ambulatory follow up activity provides member assistance with mental health and substance use issues, and participates in special utilization projects.

Position Responsibilities:

  • Demonstrated experience establishing relationships and effectively engaging with members and providers through telephonic communication to obtain necessary information and facilitate care in multiple settings.
  • Demonstrated work experience to influence and negotiate to effectively manage patient care and health care outcomes.
  • Demonstrated work experience meeting strict deadlines and established cycle times through effective prioritization and follow-up skills.
  • Clinicians are required to be educated in current principles, procedures of behavior health care. Managed care and state specific expertise and knowledge of community resources experience preferred.
  • Performs telephonic care review and authorization determinations for prospective, concurrent and discharge review with psychiatric and substance use treatment facilities as assigned
  • Determines appropriate level of care related to mental health and substance use treatment for members based on Beacon medical necessity level of care criteria
  • Consults with Beacon Physician Advisors (PA) when requests for services do not meet medical necessity criteria
  • Interacts with Physician Advisors to discuss clinical/authorization questions, alternative treatment options and concerns regarding specific cases
  • Provides information to members and providers regarding mental health and substance use benefits and community treatment resources
  • Provides telephone triage and crisis intervention to callers and, when necessary, assists with ensuring members have access to local services and resources
  • Identifies and refers high risk members to care management.
  • Recognizes quality of care issues and reports them appropriately through internal and external processes.
  • Interacts with providers and facilities in a professional, respectful manner
  • Complies with all Beacon policy guidelines, external regulatory requirements and URAC/NCQA accreditation standards.
  • Demonstrates thorough understanding of product lines and benefit structure for all contracts assigned
  • Participates in clinical rounds
  • Assists with NCQA, URAC and other QI initiatives
  • Other duties as assigned

    Position Requirements:
    • Education: Master's degree or higher in a health related field required
    • Licensures: Current, valid, unrestricted NYS clinical license required (RN, LCSW, MFT, LPCC, PhD or PsyD) and must practice within the scope of license
    • Relevant Work Experience: 3 years behavioral health clinical practice required and 5 years case management experience required

      To Apply:

      Click below on "Apply for this Position" to create a profile and apply for the position

      Beacon Health Options is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment. EOE/AA/M/F/Veterans/Disabled

      At Beacon Health Options, our candidate's data privacy is a top priority. Our recruiting team conducts all communications using official company email Only candidates who have applied for an open position through our Careers page (careers.beaconhealthoptions.com) will be engaged in our interview process. Beacon conducts all interviews in person or over the phone. At no time during the recruiting process will any Beacon recruiter request any financial or personally identifiable information from you.



Keywords: Beacon Health Options, Buffalo , UM Care Manager, Executive , Buffalo, New York

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