BuffaloRecruiter Since 2001
the smart solution for Buffalo jobs

Desktop Support Engineer

Company: London Stock Exchange plc
Location: Buffalo
Posted on: November 11, 2019

Job Description:

Key responsibilities (see attached for full job spec) Key Responsibilities. - Responding promptly to incidents and service requests via ticket system, mail or phone - Take ownership of tickets within the Desktop team,troubleshoot issue or service request through to completion - Ensuring all tickets are updated to the correct standard and that the customers expectations have been set accordingly - Resolving all desktop related incidents and requests within the defined SLAs of the group - Awareness of the organisation structure (different entities within the group) and competence to escalate significant problems or VIP issues promptly toManagement - Identifying and implementing service improvements, to remove single points of failure and to provide a more efficient, robust system and support process - Interaction with the Global Service Desk to increase 1st time fix rate and reduce level of quick fix calls to desktop support People are at the heart of what we do and drive the success of our business. Our colleagues thrive personally and professionally through our shared values of Integrity, Partnership, Innovation and Excellence are at the core of our culture. We embrace diversity and actively seek to attract people with unique backgrounds and perspectives. We are always looking at ways to become more agile so we meet the needs of our teams and customers. We believe that an inclusive collaborative workplace is pivotal to our success and supports the potential and growth of all colleagues at LSEG. A career with London Stock Exchange Group offers you the opportunity to be at the centre of the financial community. As well as competitive salaries and a range of attractive benefits, we maximise each employees potential through personal development plans, training, coaching and mentoring. Please take a moment to read this privacy notice carefully, as it describes what personal information the London Stock Exchange Group (We) may hold about you, what its used for, and how its obtained. If you would like this information to be removed from the London Stock Exchange Group HR database, please contact ****************. If you choose to have your information removed, you will be removed as a candidate and we will not be able to progress your application for opportunities at the London Stock Exchange Group.

Keywords: London Stock Exchange plc, Buffalo , Desktop Support Engineer, Engineering , Buffalo, New York

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Engineering Jobs


Hybris DevOps Engineer
Description: Requisition Number: 70537--Insight is looking to add a dynamic--Sr Hybris--DevOps Engineer--to join our--Global team--that will work on designing, developing and supporting the Hybris platform to connect (more...)
Company: Insight Enterprises, Inc.
Location: Buffalo
Posted on: 11/23/2019

Environmental Engineer
Description: br br Overview:Ranked among the nation's top 10 Construction Managers by Engineering News-Record, The LiRo Group provides integrated construction, design and technology solutions for
Company: The LiRo Group
Location: Buffalo
Posted on: 11/19/2019

Customer Engineer III - (XR/VL) + a 5% Signing Reward
Description: Made for Partnerships. Made for Patients. Made for You. At Canon Medical Systems we partner with our customers to truly understand their needs in imaging and beyond. We develop a full range of imaging (more...)
Company: Canon Medical Systems USA, Inc.
Location: Buffalo
Posted on: 11/23/2019


Mechanic - Trailer Shop
Description: UPS is recruiting for full-time Trailer Shop Mechanics. Candidates must be at least 21 years of age, own personal work tools and be proficient driving
Company: United Parcel Service
Location: Buffalo
Posted on: 11/17/2019

12T Technical Engineer
Description: AGE REQUIREMENTS: Must be between the ages of 17 and 35 br br Technical Engineers pen the plans that lead construction crews to success. As a Technical Engineer in the Army National Guard, you will (more...)
Company: Army National Guard
Location: Erie
Posted on: 11/23/2019

Rocket Engine Design Engineer, Sr. (In Space Propulsion )
Description: Moog Space Defense Group br br SDG continues to see growth in our rocket engine and propulsion br br system business that include spacecraft, missile, launch vehicle and space br br exploration (more...)
Company: Moog
Location: Niagara Falls
Posted on: 11/21/2019

Armored Service Technician
Description: br br Armored Service Technician Updated Feb 11, 2019 Branch: New York - Rochester, NY Department: Transportation br Job Description:--- Driving automatic and/or standard shift vehicles from 8,000 (more...)
Company: LOOMIS
Location: Rochester
Posted on: 11/19/2019

QA Engineer
Description: QA Engineer Rochester, NY Rochester Metro candidates only NO SPONSORSHIP AVAILABLE AT THIS TIME Where Development Testing meet: Your day-to-day: Design, document, execute and
Company: Fast Tracking Solutions (FTS)
Location: Rochester
Posted on: 11/23/2019

Project Engineer
Description: Moog Inc, was founded in 1951 when Bill Moog had one product and br br a vision of company culture so strong that it became the foundation of the br br company that we are today. We operate within (more...)
Company: Moog
Location: Niagara Falls
Posted on: 11/19/2019

HVAC Mechanic
Description: Job Description:Kodak is Hiring br br We are looking for an HVAC Mechanic to support our Kodak Rochester Facilities Group. br br The Kodak Rochester Facilities KRF group is responsible (more...)
Company: Kodak
Location: Rochester
Posted on: 11/19/2019

Log In or Create An Account

Get the latest New York jobs by following @recnetNY on Twitter!

Buffalo RSS job feeds