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Application Engineer I

Company: VirtualVocations
Location: Buffalo
Posted on: February 10, 2024

Job Description:

A company is looking for an Application Engineer I.
Key Responsibilities:

Positively represent the company and develop goodwill in all customer interactions
Triage and route incoming technical support requests and efficiently resolve tier 1 support incidents
Actively contribute to Panopto's Knowledge Base and maintain product documentation

Required Qualifications:

Bachelor's Degree in Computer Science or related field
Strong troubleshooting and problem-solving skills
Great teamwork and collaboration skills
Prior experience in a customer-facing role

Keywords: VirtualVocations, Buffalo , Application Engineer I, Engineering , Buffalo, New York

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