Health Benefits Representative

Company: A-Line Staffing Solutions LLC
Location: Buffalo
Posted on: July 1, 2025

Job Description:

30 Benefit Customer Service Rep's needed in Buffalo, NY. All candidates must be within a commutable distance to Buffalo, NY. Great opportunity to get in with a growing company. This is the next Customer Service Rep position for you! DAY 1 ONSITE then Remote after that - MUST BE LOCAL TO THE AREA - Have to be in commutable distance If this position is a great fit for you, please apply now! Nefey / 586 710 7946 Pay Rates: $18 or $19.25 if Bilingual in English / Spanish Schedule: Monday - Friday regular office hours between 8a-9p. You’ll be working an 8-hour shift. Job Description: As a Benefit Customer Service Representative, you will have the rewarding opportunity to help our client members through the enrollment process Job Duties: · We allow you the freedom to take the time necessary to provide the highest level of customer service. · You will start out on one client, and with dedication to our clients, you will be cross trained to provide assistance on multiple clients. · You will spend your day either on the phone, or providing assistance through web chat conversations and email. Requirements: Excellent ability to communicate effectively using the English language in a customer service setting, including verbal and written communication skills in a grammatically correct way Ability to quickly assess member concerns and formulate a response/resolution using analytical and problem-solving skills High level attention to detail, multi-tasking, and ability to organize work Experience using Microsoft Office with a strong ability to juggle multiple open computer windows to answer questions while on the phone/instant messaging Ability to work autonomously in a self-paced, self-motivated team environment Ability to understand and follow oral and written instructions Ability to type 30 words a minute Must have excellent attendance and be punctual to work High School degree required, Associate or Bachelor’s degree preferred During our busy season you will be expected to work a 40-hour week and overtime when requested. During our off season, your hours will fluctuate between 30 to 40 hours depending on client need

Keywords: A-Line Staffing Solutions LLC, Buffalo , Health Benefits Representative, Customer Service & Call Center , Buffalo, New York