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Spring 2020 IT Office 365 Administration Intern

Company: Delaware North
Location: Buffalo
Posted on: December 6, 2019

Job Description:

The OpportunityThe OpportunityThis is an exciting opportunity for an IT Intern to join the Office 365 Governance Team. We provide a fun, fast-paced and friendly environment for its interns, offering students real-world, real-work learning experiences.All Delaware North interns participate in the Delaware North Intern Experience which includes opportunities for career and leadership development, mentoring and coaching, and corporate intern training.Corporate interns work at our global headquarters in Buffalo, N.Y., an iconic, 12-story glass-walled building in the vibrant hub of the new and historic heart of downtown Buffalo. The headquarters integrates the latest advances in environmental energy conservation and office design and features cutting-edge technology. What Great Looks like in the RoleIf you are energetic, a problem solver, and enjoy encouraging collaboration in order to improve an organization s efficiency and solve business problems, then you should apply for this position.Responsibilities: Perform tasks to assist with Office 365 tenant administration (SharePoint site builds and development, service configuration, usage reporting, etc.). Primary focus will be on SharePoint, but all services willWork with business partners to gather requirements to implement business solutions.Identify, track, and monitor appropriate measures, metrics and KPIs for predictive analysis, security, and health of the Office 365 service offering.Potentially perform tasks to assist with System Access Requests, incident resolution, and documentation of standard operating procedures related to Office 365 administration and governance.Build trend analysis reporting on Office 365 services utilizing Excel, Power BI, Microsoft Graph, and PowerShell.Learning Objectives: Understand processes related to the administration and governance of a Microsoft Office 365 tenant.Develop proficiency in implementing collaboration solutions in Microsoft Office 365.Develop skills in requirements gathering and analysis.Develop skills in defining and measuring operational metrics for Microsoft Office 365.Requirements: Pursuing a Degree: Bachelor or Master s candidate.Area of Study(s): Computer Science, Computing and Information Technologies, Management of Information Systems, and related degree programs.Software/Technical Skills: Microsoft Office Suite, PowerShell, ability to learn new software systems quickly.Other Skills or Experience: strong analytical skills, detailed, good verbal and written communication, independent worker. Associated topics: equipment, infrastructure, ip, maintain, network, satcom, server, system engineer, system specialist, system technician

Keywords: Delaware North, Buffalo , Spring 2020 IT Office 365 Administration Intern, Administration, Clerical , Buffalo, New York

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