Collections Specialist III - Remote
Company: M&T Bank
Location: Getzville
Posted on: May 16, 2022
Job Description:
Overview:Manages complex accounts with the following areas of
specialization: Foreclosure, Bankruptcy, REO/Property Preservation,
Repossession, Remarketing, Legal Liaison or Post Charge Off
Collections.Primary Responsibilities:
- Initiate contact with consumer borrowers that are in the mid to
late stages of delinquency; assess the prospect of repayment, and
arranging repayment schedules or other solutions such as: Loan
Workout, Alternative Lending, Consumer Credit Counseling Services,
Reages, or Extensions.
- Initiate contact with customers' attorneys and Bankruptcy
trustees.
- Investigate and conduct skip tracing as required.
- Submit recommendations for account placement with third party
collection agencies, attorneys, brokers, and property preservation
firms.
- Initiate direct contact with borrowers (consumer, mortgage,
deposit overdraft, business banking), assessing the prospect of
repayment, arranging repayment schedules or other solutions.
- Contact business partners and vendors to ensure services
provided are meeting predetermined service level agreements.
- Participate in loss prevention by employing advanced strategies
that provide adequate protection for M&T with respect to its
interest in the collateral securing the loan, while maximizing the
cost containment opportunities.
- Review collateral condition and establish asset value.
Negotiate sale with prospective buyers and conclude sales
transaction with limited oversight.
- Develop an understanding of the business and its functions,
processes and operations.
- Keep abreast of business and market trends that may affect
business department.
- Adhere to applicable compliance/operational risk controls in
accordance with Company or regulatory standards and policies.
- Maintain M&T internal control standards, including timely
implementation of internal and external audit points together with
any issues raised by external regulators as applicable.
- Promote an environment that supports diversity and reflects the
M&T Bank brand.
- Complete other related duties as assigned.Scope of
Responsibilities:This position works under general supervision and
has autonomy when performing skip-trace.In addition, this position
does have the authority to waive late fees, within
guidelines.Education and Experience Required:A combined minimum of
3 years' higher education and/or work experience including a
minimum of 1 year experience in customer service, customer-facing,
collections, call center or sales.Experience with word processing,
spreadsheet and presentation software.Detail oriented.Strong verbal
and written communication skills.Education and Experience
Preferred:Knowledge of M&T Bank systems.LocationGetzville, New
York, United States of America
Keywords: M&T Bank, Buffalo , Collections Specialist III - Remote, Accounting, Auditing , Getzville, New York
Didn't find what you're looking for? Search again!
Loading more jobs...