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Banking Services Operations Associate II - MICR Services, Mid-Shift

Company: M&T Bank
Location: Buffalo
Posted on: January 15, 2022

Job Description:

Sign-On/Retention Bonus Included for new hires joining the bankSchedule: Tues-Sat 8:00 AM - 1:00 PM Overview: Complete various operational responsibilities of a more complex nature related to processing and posting physical and image customer transactions and items received from Bank customers, branches, internal departments and other financial institutions. Primary Responsibilities:

  • Receive and prepare work for capture on scanning device.
  • Complete data entry and data correction.
  • Capture work on scanning device.
  • Complete more complex balancing functions.
  • Complete strikes and settlements of items processed, and if possible, resolve routine out-of-balance conditions.
  • Assist with more complex training within the department.
  • Complete specific system monitoring functions.
  • Assist in monitoring workflow within unit and serve as escalation point for issues encountered by less experienced team members.
  • Recommend procedural changes in the unit and assist with revisions once approved.
  • Resolve routine problems independently; escalate more complex problems to management as needed.
  • Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. - Identify risk-related issues needing escalation to management.
  • Promote an environment that supports diversity and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Complete other related duties as assigned. Scope of Responsibilities:The position ensures work is completed timely and accurately to meet the Department's Service Level Agreements. - - The department is a "to completion department" meaning all work must be completed the same day it is received. - In this regard, the jobholder will complete more complex balancing, strike and settlement functions. - The position assists with departmental system and workflow monitoring activities. - The position also serves as escalation point for issues encountered by less experienced team members, and also assists with employee training activities. Education and Experience Required:High School diploma or equivalent (GED) and a minimum of 1 year's work experienceProven data entry skillsProven personal computer skillsProven reconciliation skills Education and Experience Preferred:Some post high school educationMinimum of 2 years' work experienceMinimum of 2 years' banking experience within an operations unit or the departmentWorking knowledge of spreadsheet softwareLocationAmherst, New York, United States of America

Keywords: M&T Bank, Buffalo , Banking Services Operations Associate II - MICR Services, Mid-Shift, Accounting, Auditing , Buffalo, New York

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