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Rec & Proofing AssocAnalyst

Company: Citigroup Inc.
Location: Getzville
Posted on: November 19, 2021

Job Description:

Organization Overview: Citi Market Operations and Operations Technology is currently at a pivotal point in its evolution and journey to implement a target operating model. We take pride and are passionate about our People and our culture. We are invested in people and their development. We are transforming and simplifying our operating model creating an exciting environment which encourages diversity of thought and inclusion. We are a dynamic, global and diverse Organisation, with a presence in over 60 Countries; covering all front post execution Operations teams including product aligned Middle Office groups, Settlements, Margin, Asset Servicing, Listed Derivative & Commodities Operations. We support an extensive range of Capital Markets products and services including Fixed Income (FX, Rates, Credit, Muni, Cash and Derivatives) where Citi is consistently a dominant top 3 player in the market, Equity (Cash, Derivatives, Prime Brokerage, Futures, Listed Derivs, FXPB) where Citi has a significant growth program to continue to build out its capabilities and services; and Syndicates where we support both FI and EQ new issues and IPOs. Our Operations groups are core to the success of the Markets business and has significant impact across the lifecycle of a Trade. We partner extensively with a range of internal stakeholders including Front Office Sales and Trading Desks, Compliance, Legal, Finance and HR; alongside having significant interaction with our external client base, playing a key role in the overall client experience. We have a Client relationship group dedicated to overseeing the group service performance and strategic partnership for our top tier client base, where we play a key role in supporting our global clients to ensure they have a first class experience when doing business with Citi. Our Digitization and Implementation group works alongside our Operations teams delivering automation solutions to solve for operational challenges. We partner with Citi's innovation labs to drive optimization and overall play a pivotal role in enabling us to transform to achieve our target operating model. Our Technology groups develop and implement a wide range of applications that support the Operations, Change, Design and Implementation groups in providing innovative products and solutions. We have re-imagined how to provide technology and service in our domain through the alignment of our team vision, culture, and aggressive retirement plan for legacy applications and adoption of a micro-based containerized cloud environment. We encourage our people to create, explore and be adventurous whilst taking measured risk, adopting safe practices to protect the firm. Data lineage and optimization is core to how we develop our eco system. We are growing our capabilities using artificial intelligence, natural language processing and machine learning. Our roles entail ensuring we operate in a robust control environment, whilst in a fast-paced workplace. We comply with global regulations and internal policies and adopt a proactive approach to identifying opportunities to reduce risk through the continuous evaluation of our controls; to protect our clients, the firm and our reputation. We work closely with our external global peers, partners and regulators, and play an integral part in leading an agenda at the forefront to optimise and streamline processes, and drive strategy across our industry. Job Purpose : Capital Markets and Banking Claims Operations are responsible for investigating and settling compensation claims internally and externally for the EMEA and NA Capital Market products; primarily Derivatives, Foreign Exchange, Loans, and Securities. Responsibilities will include handling and aiding in the timely investigation, and resolution of Interbank / Corporate Compensation Claims. The candidate will need to effectively interact with the front office, operations, relationship managers and external clients. Analyst is expected to be able to: * Support incoming claim functions including logging the request, investigating the client claim, reducing costs where possible, and initiating payments/journal entries * Handle outgoing claim functions including identifying client payment delays using reconciliation and product processor systems; investigate the root cause behind the delay; issue claims internally and externally; follow up until claim is paid / settled; and initiating journal entries * Manage his/her aging and claim portfolio * Maintain up to date and accurate audit trails for all claims * Be prepared for weekly aging sessions to ensure claims lifecycles are on track and being met * Meet or exceed departmental control and performance standards * Prepare, analyze, and respond to queries for business, client and ad hoc reports * Participate in client and business conference calls * Support data collection and reporting for the OCRM and relationship managers for client visits * Participate in individual and team initiative process improvements In addition, the successful candidate may participate in procedural documentation, account reconciliation, system testing, and may assist with training, escalations, and compliance functions. People Agenda: * Championing diversity and inclusion to create a working environment which allows our People to thrive and excel Organisational Transformation: * Driving and supporting the delivery of strategic platform re-engineering initiatives, with conscious intent to standardize and industrial flow, reducing manual touch points and aligning tech delivery vs. business goal and wallet share optimization * Driving the implementation of initiatives to continuously improve STP rates and productivity, including the use of robotics, workflow and other innovative re-engineering techniques Qualifications and Skills: * BS/BA degree or equivalent work experience preferred * Excellent investigative and analytical skills * Experience in Tier 1 global financial institutions preferably with experience in Cash Securities * Energetic, flexible, collaborative, and proactive; a leader who can positively and productively add product impact to both strategic and tactical technology * Strong communicator who is articulate and concise, written and verbal * Strong risk management and control mindset * Provides evaluative judgment based on analysis of factual information in complicated, unique and dynamic situations; draws on diverse range of internal and external sources * Self-reliant, good problem solver, results oriented * Ability to establish and build trust with professionals throughout the business * Must be detail oriented, able to meet deadlines, and have the ability to work in a collaborative team environment * Excellent multi tasking skills with the ability to work in multiple systems and handle high email volumes

Keywords: Citigroup Inc., Buffalo , Rec & Proofing AssocAnalyst, Accounting, Auditing , Getzville, New York

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