Banking Services Operations Associate IV - Escrow Administration (Insurance)

Company: M&T Bank Corporation
Location: Buffalo
Posted on: April 8, 2021

Job Description:

Banking Services Operations Associate IV - Escrow Administration (Insurance) M&T Center Schedule: M-F 8 AM - 4:30 PMThis position is hybrid, some days will be WFH and other days will be on-site. Overview: Completes routine to complex skilled activities to maintain and monitor tax, escrow and insurance for loans serviced, while maintaining compliance with various Federal, state and investor requirements. Researches and resolves complex customer issues. Participates in departmental projects as requested. Primary Responsibilities:

• Complex data entry/system updates, analysis and Interpretation related to Insurance, Tax, Escrow and Mortgage Insurance.
• Complete non-standardized document reviews and validation related to Insurance, Tax, Escrow and Mortgage Insurance.
• Complete document reviews and/or preparation of greater complexity.
• Respond to and/or initiate non-standard requests related to Insurance, Tax, Escrow and Mortgage Insurance.
• Complete moderate to highly complex exception processing including non-standardized loan level research and maintenance related to escrow accounts.
• Complete intermediate level reconciliations and analyses related to escrow activities.
• Contact customers and/or vendors as required to complete escrow-related activities.
• Participate in departmental projects and implementation as assigned.
• Draft and review procedures as requested. Identify process improvement opportunities in the area to improve efficiency.
• Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
• Promote an environment that supports diversity and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned. Scope of Responsibilities: The position completes operations work in providing escrow administration support for serviced loans. Education and Experience Required: Associate's degree and a minimum of 1 year general work experience, or in lieu of a degree, a combined minimum of 3 years higher education and/or work experience, including a minimum of 1 year general work experienceProven customer service experienceProficiency with personal computers as well as pertinent spreadsheet and word processing softwareStrong verbal and written communication skillsDemonstrated complex problem-solving skills. Education and Experience Preferred: Bachelor's degreeLocationBuffalo, New York, United States of America Full time R22254 About Us At M&T Bank, we understand what's important when you're considering a career. M&T strives to be the best company our employees ever work for, the best bank our customers ever do business with, and the best investment our shareholders ever make. The key features of our culture are our:
  • Heritage of strength and stability
  • Exceptional and long-tenured employees
  • Focus on long-term client relationships
  • Commitment to the communities we serve
  • Commitment to our shareholders When applying for a job at M&T Bank, candidates are required to complete a candidate profile. If you are unable to apply for career opportunities through use of this site due to an impairment or disability, please contact us at careersitesupport@mtb.com for further assistance. M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans. M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.

Keywords: M&T Bank Corporation, Buffalo , Banking Services Operations Associate IV - Escrow Administration (Insurance), Accounting, Auditing , Buffalo, New York