Service Technician I
Company: Restaurant Technologies
Location: Rochester
Posted on: May 11, 2024
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Job Description:
Service TechnicianSchedule: Tuesday- Friday (4 X 10's) -
5am-3:30pm & 7pm-5:30am availability needed. Day time versus
overnight schedule will be determined by installation schedule.Pay:
$30 Per Hour, Incentive Pay, Bonus Pay, Fulltime + Benefits,
401KThe Service Technician plays a critical role in the success of
Restaurant Technologies. Our Service Technicians are responsible
for the installation and servicing of our advanced equipment in
locations throughout the food service industry. As a Service
Technician with Restaurant Technologies, youll install our core
products for new customers and assist with customer training
through troubleshooting and servicing. For existing customers, you
will be responsible for service, repair and routine
maintenance.Primary Job Accountabilities:Responsible for installing
and maintaining our products in a safe, timely, and accurate
manner.Meet and control operational goals and timelines- service
labor per hour, first time right, 5S standards, etc.Comply with
internal processes and procedures as well as all local and
federally regulated requirements including DOT, OSHA, and
HACCP.Maintain proper parts and supply levels in company service
vehicles and proper paperwork standards.Communicate with customers
to ensure product performance meets customers
expectations.Efficiently and professionally service customers
needs, training and coaching them on the system as needed.Utilize
iPhone apps to perform multiple functions in role (parts, customer
notes, clocking in/out)Position may include night installation
work; schedule will vary based on customer demand & install
schedule.Education, Requirements & Competencies:Requirements:Must
be 21 years of age with a valid drivers licenseHigh School Diploma
or EquivalentAbility to work within a team environmentAbility to
problem solving customer issues for install and serviceAbility to
perform basic mechanical and/or electrical dutiesStrong customer
focus and ability to respond to challenging customer situations in
a positive mannerMust meet Restaurant Technologies Fleet Safety
requirements and maintain a clean driving recordAbility to carry 50
pounds by handUnrestricted ability to bend, stoop, squat, stand,
walk, climb, twist, turn and reach outAbility to climb up and down
a ladder as high as 20 feet in the airPreferred
Experience:Vocational TrainingInclusive EmployerAt Restaurant
Technologies, we celebrate diversity, believe in equity, and are
committed to creating an inclusive environment for all employees;
were proud to be an Equal Employment Opportunity and Affirmative
Action employer. All aspects of employment including the decision
to hire, promote, discipline, or discharge, will be based on merit,
competence, performance, and business needs. We do not discriminate
on the basis of race, color, religion, marital status, age,
national origin, ancestry, physical or mental disability, medical
condition, pregnancy, genetic information, gender, sexual
orientation, gender identity or expression, veteran status, or any
other status protected under federal, state, or local law.If you
need assistance or an accommodation due to a disability, please
contact us by email at RTCareers@rti-inc.com or call
1-888-796-4997.Culture & BenefitsOur employees are the foundation
of our success and we take care of them! Our comprehensive benefits
include professional development, competitive health care coverage,
incentives and a healthy work and life balance. Weve cultivated an
award-winning workplace for driven team members who enjoy a fast
pace and rapid growth balanced by a flexible and supportive
environment. Weve earned recognition as a Best Place to Work, by
the Minneapolis/St. Paul Business Journal along with The Minnesota
Work Life Champions Award while consistently earning a spot on
Minnesotas Fastest Growing Companies list. In addition, weve earned
numerous awards from our customer base who consider Restaurant
Technologies a valued strategic partner.Who We AreRestaurant
Technologies is the leading provider of highly innovative and
value-enhancing bulk cooking oil management services to the food
service industry. Our solution is environmentally sound, highly
efficient and creates a safer, more productive work environment for
restaurant personnel. With over 35,000 existing customers we are an
established, profitable mid-sized company poised for double-digit
growth in the coming year. We are headquartered in suburban
Minneapolis, Minnesota with a growing number of sites strategically
located across the U.S. serving over 41 metropolitan markets.by
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Keywords: Restaurant Technologies, Buffalo , Service Technician I, Engineering , Rochester, New York
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