Floater Customer Service Representative
Company: Community Bank System
Location: Livonia
Posted on: May 9, 2024
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Job Description:
Overview
At Community Bank System, Inc. (CBSI), we are dedicated to
providing our customers with friendly, personalized, high-quality
financial services and products. Our retail division, Community
Bank, N.A., operates more than 200 customer facilities across
Upstate New York, Northeastern Pennsylvania, Vermont and Western
Massachusetts. Beyond retail banking, we also offer wealth
management, investment management, insurance and risk management,
and benefit plan administration.
Just as our employees are committed to helping our customers manage
their finances, we're committed to our employees. After all, they
make it happen for our customers every day.
To ensure our people can enjoy long and successful careers here at
CBSI, we offer competitive compensation, great benefits, and
professional development and advancement opportunities. As an
equal-opportunity workplace and affirmative-action employer, we
celebrate and support a diverse workplace for the benefit of all:
our employees, customers and communities.
Responsibilities
A Floating Customer Service Representative (CSR) will work in
various branch offices in a defined geographical area and is
responsible to deliver a positive customer experience to current
and prospective bank customers on the banking floor. This position
must be able to adapt well in the face of workplace stressors such
as customers service complaints. It requires someone who will
maintain the security of customer information, prioritize items of
significance, and be a team player.
Education, Training and Requirements:
Other Job Information
Compensation: Commensurate with experience plus potential for
annual merit increase. In addition to your competitive salary, you
will be rewarded benefits including: 11 paid holidays, paid
vacation, Medical, Vision & Dental insurance, 401K with generous
match, Pension, Tuition Reimbursement, Banking discounts and the
list goes on!
Physical Requirements:
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions. While performing the duties of this job, the
employee may be required to stand, walk or sit. Use hands and
fingers, handle or feel, reach with hands or arms, and speak and
hear. The employee may occasionally be required to lift and or move
up to 25 pounds. Specific vision abilities required by this job
include close vision, and the ability to focus.
Community Bank System, Inc. is an Affirmative Action, Equal
Opportunity Employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex (including pregnancy, sexual orientation and gender
identity), national origin, citizenship status, age, disability,
genetic information, veteran status, or any other characteristic
protected by applicable federal, state or local law.
Community Bank System, Inc. will make reasonable accommodations for
qualified individuals with a disability. If you have a physical or
mental impairment and would like to request an accommodation with
respect to the application process, please contact the Human
Resources Department: employment@cbna.com
Minimum
USD $17.50/Hr.
Maximum
USD $23.82/Hr.
Keywords: Community Bank System, Buffalo , Floater Customer Service Representative, Hospitality & Tourism , Livonia, New York
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